zt99 Terms and Conditions

These terms and conditions ("Terms") apply between zt99 ("we", "our", "platform") and the user of this website ("you", "user"). These Terms apply to all services, games, betting options, bonuses, and promotional offers of zt99.

The key terms used in this document are defined as follows:

• Account: A registered profile of a user on the zt99 platform.
• Services: All online betting, casino, slots, fishing games, and related features provided by zt99.
• Wager/Bet: Money placed to participate in any game or event.
• Wallet: Funds stored in a user's account.

To use zt99's services, you must meet the following conditions:

• You must be 21 years of age or older. This platform is for those aged 21 and above only.
• You are using this platform voluntarily and for personal entertainment purposes.
• You are betting in your own name and with your own money — not on behalf of a third party.
• Each user may open only one account. Creating multiple accounts is strictly prohibited.
• You are not currently undergoing treatment for gambling addiction or enrolled in a self-exclusion program.

zt99 may request a national identity card or other proof of identity at any time for age verification. zt99 reserves the right to close the account and forfeit deposited funds if a false age is provided.

You must provide accurate and complete information when opening an account. Providing incomplete or incorrect information may cause delays in account verification or the withdrawal process.

• It is your responsibility to keep your login password confidential. Do not share your password with anyone.
• Report any unauthorized access to your account to zt99 support immediately.
• You are responsible for all activities carried out from your account.
• Transferring, selling, or allowing third-party use of your account is not permitted.

zt99 reserves the right to temporarily suspend or permanently close any account for any reason, particularly on suspicion of fraud or rule violations.

The following policies apply to depositing and withdrawing funds at zt99:

• Minimum Deposit: ৳500 (per payment method).
• Minimum Withdrawal: ৳500.
• Standard Withdrawal Time: Processed within 5–30 minutes.
• Payment Methods: bKash, Nagad, Rocket, Upay, and bank transfer.

The account must be fully verified for withdrawals. Withdrawals may be held if the KYC (Know Your Customer) process has not been completed. Withdrawals must be made through the same method used for the deposit.

zt99 may request additional verification for suspicious transactions. zt99 has the right to hold or forfeit funds if evidence of money laundering or fraud is found.

The terms for using zt99's bonuses and promotional offers are stated below:

• Welcome Bonus: 120% bonus on the first deposit, up to a maximum of ৳20,000.
• Wagering Requirement: Withdrawals can only be made after betting 10 times (10x) the bonus amount.
• A bonus may only be claimed once. Claiming bonuses through multiple accounts is prohibited.
• Bonus funds must be used to bet on specific games — the specific detailed conditions will be listed on the bonus offer page.
• zt99 reserves the right to modify or cancel the bonus program at any time.
• If evidence of bonus abuse or fraud is found, the bonus and associated winnings will be forfeited.

The zt99 VIP program has five tiers. Weekly cashback benefits apply at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.3% weekly cashback.
• Gold: Up to 0.5% weekly cashback.
• Platinum: Up to 0.6% weekly cashback.
• Diamond: Up to 0.8% weekly cashback.

Advancement to a higher VIP tier depends on the user's regular activity and engagement on the platform. zt99 reserves the right to review and adjust VIP tiers at its discretion. Cashback benefits will be credited directly to the user's wallet and specific wagering conditions apply.

zt99 is committed to ensuring a fair and safe environment for all users. Any of the activities described below are strictly prohibited:

• Placing bets using any software, bots, scripts, or automated systems.
• Attempting to manipulate games through collusion or syndication.
• Operating multiple accounts with the intent to abuse the bonus system.
• Submitting chargebacks on credit cards, debit cards, or payment methods.
• Introducing any virus, malware, or harmful code into the zt99 platform.
• Attempting to access other users' accounts without authorization.
• Opening an account using a false identity or forged documents.

If any of the above violations are found, the account will be immediately closed, deposited funds and winnings will be forfeited, and legal action will be taken if necessary.

The following general rules apply to all betting and games at zt99:

• A bet that has been confirmed cannot be changed or cancelled.
• If the result of a game cannot be determined due to a technical error, the bet amount will be refunded to the user.
• zt99 is not liable for disconnection from the internet during live betting — if the bet was already confirmed, it will be considered valid.
• The rules of each game are stated in detail on that game's page — it is the user's responsibility to read them before placing a bet.
• zt99 reserves the right to set maximum limits on any bet.

zt99 is not liable for changes in odds in cricket, football, and other sports betting. The odds that applied at the time the bet was confirmed will be used.

zt99 is committed to protecting the personal information of its users. All data is stored securely using SSL encryption technology.

• Your personal information will not be sold to any third party.
• Necessary information may be shared upon legal obligation or at the request of a regulatory body.
• To learn more about how your information is used, read our Privacy Policy.

zt99 strives to ensure the highest standard of service. However, zt99 will not accept responsibility in the following situations:

• Losses caused by internet outages, power cuts, or issues with the user's device.
• Losses resulting from the user's negligence or disclosure of account information.
• Temporary service interruptions caused by unexpected technical errors.
• Delays or issues with third-party payment providers.
• Force majeure events such as natural disasters, cyberattacks, or government directives.

In the event of any dispute, the data recorded in zt99's system will be considered final.

A user may voluntarily close their account at any time — please contact the support team via 24/7 live chat for this.

zt99 reserves the right to suspend or close an account for the following reasons:

• Violation of any clause of these Terms.
• Suspicion of fraud, money laundering, or any other illegal activity.
• Operating multiple accounts.
• Failure to provide documents requested for KYC verification in a timely manner.
• Extended account inactivity (in accordance with the inactive account policy).

In the event of account closure, if no rule violation has occurred, the balance will be verified and returned.

For any complaint or dispute, please contact the zt99 support team first. We provide assistance in Bengali via 24/7 live chat.

• An initial response will be provided within 72 hours of a complaint being submitted.
• More time may be needed to investigate complex matters — the user will be kept informed of progress.
• To submit a complaint, email: [email protected]

The decision of zt99 shall be considered final in the interpretation and application of these Terms.

All content on the zt99 website and platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of zt99. Reuse, copying, or distribution of these for purposes other than personal use is prohibited.

Scraping any part of the platform, data mining, or using it for commercial purposes without zt99's permission is strictly prohibited.

zt99 is firmly committed to responsible gaming. Gambling is a form of entertainment — it should not be considered a source of income.

• Users may request deposit limits, session limits, or temporary self-exclusion.
• If signs of addiction appear, please contact support immediately.
• For detailed responsible gaming guidelines, visit: Responsible Gaming page.

This platform is for those aged 21 and above only. It is the responsibility of guardians to prevent access by minors.

zt99 reserves the right to modify these terms and conditions at any time. Users will be notified appropriately of any significant changes.

By continuing to use the platform after updated terms have been published, the user is considered to have accepted the new terms. It is therefore recommended to visit this page regularly.

These terms and conditions and any disputes related to the zt99 platform will be governed by applicable law. Every effort will be made to resolve any dispute through negotiation. If a resolution cannot be reached through negotiation, the matter will be settled through the applicable legal process.

If any clause of these Terms is found to be legally unenforceable, the remaining clauses will remain fully in effect.

If you have any questions or need clarification about these terms and conditions, please contact us:

• 24/7 Live Chat — support in Bengali.
• Email: [email protected]

For more information, visit: About Us | Privacy Policy | Responsible Gaming | FAQ